Privacy Policy

Welcome to icare-ksa.com

(I Care Trading Establishment).

We place the highest priority on the privacy and protection of your personal data. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our store, in compliance with the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.

First: Data We Collect

We collect the personal data necessary to provide our services and fulfill your orders, including:

  1. Account and Profile Information: Full name, mobile number, email address, and shipping/delivery address.

  2. Payment Information: Your payments are processed through completely secure and encrypted payment gateways (such as Mada, Visa, MasterCard, Tamara, or Tabby). Our store does not store your credit card details.

  3. Technical Data: This includes your Internet Protocol (IP) address, browser type, and Cookies information to improve your browsing experience on our website.

Second: How We Use Your Data

We use your personal data strictly for the following purposes:

  1. Processing, preparing, shipping, and delivering your orders to your address.

  2. Communicating with you regarding your order status or responding to your technical support inquiries.

  3. Sending updates or promotional offers (which you can opt-out of at any time).

  4. Improving the quality, usage experience, and overall services of our store.

Third: Data Sharing with Third Parties

We do not sell or rent your personal data to any external parties. Data is shared only with trusted partners to perform specific services within business limits, including:

  1. Shipping and Delivery Companies (to deliver your orders).

  2. Authorized Electronic Payment Gateways (to process payments securely).

  3. Legal and Government Authorities (only if required by judicial laws and regulations in the Kingdom).

Fourth: Data Security and Protection

We are committed to applying the highest technical and administrative security standards to protect your personal data from unauthorized access, modification, disclosure, or destruction, utilizing advanced encryption technologies (SSL).

Fifth: User Rights

In accordance with local regulations, you have the right to:

  1. Access and view your personal data registered with us.

  2. Request the correction or update of any inaccurate data.

  3. Request the erasure or deletion of your personal data once the purpose for collecting it has ended (unless statutory requirements mandate its retention).

Sixth: Contact Information

If you have any questions regarding this Privacy Policy, you can contact our technical support team via:

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